Why families should book a vacation home
Orlando has some of the world’s best amusement parks. And the best way for families to experience them is by booking a vacation home close to the parks. Here’s why!
#1. The parks are tiring
Long days, packed with excitement and miles of walking… Orlando’s amusement parks are great days out. But they’re long days out. And they are tiring days out.
There’s nothing better than being able to escape to the privacy of your own vacation home at the end of the day. It offers an unparalleled opportunity to escape and unwind together.
#2. Your own private pool
All of our vacation homes have a private pool. Many of them also have a jacuzzi. You can relax while the kids play. It’s a simple, quiet joy you simply can’t get in the parks.
#3. You can schedule some down days
Between days at the parks, you can relax and chill out at home, by the pool, or with your kids’ favorite shows playing on TV. It’s easy. It’s relaxing. It’s how your vacation ought to be…
#4. Space to play
Having your own space gives you the freedom to keep the kids amused in simple, fun ways. Why not build them a den? Or play a board game? Enjoy a few peaceful moments without all the high-octane energy and expense of the parks.
#5. Get together at your “home away from home”
Many of our vacation homes have games rooms and/or movie rooms, so you can get together and create some lasting family memories.
#6. Your kids can have their tantrums without the audience!
After your kids have met their heroes and you’ve finally managed to tear their tired little selves from the always-on magic of the parks, to say they can get a little overwrought is something of an understatement.
Isn’t it so much better to be snuggled in the comfort of your own vacation home when the inevitable meltdown comes? Surround them with all their familiar comforts, put on a Disney movie, prepare their favorite snacks, read them a story, whatever they need – all in your own time and in your own space.
#7. It’s a great excuse to broaden your horizons
It’s easy to focus all your attention on Orlando’s amusement parks, but Florida is so much more than that!
The state boasts some of the best beaches in the world. And some of the most wonderful natural parks in the country. Staying in a vacation home can be an impetus to go further afield. Explore!
#8. Mac’n’cheese is on the menu
Having your own kitchen facilities isn’t only a great way to keep the costs down. It’s also super convenient for preparing healthy snacks and making sure your fussy eaters can enjoy the home comforts they love.
No need to dress for dinner. Eat at a relaxed time and place to suit you.
#9. Make an occasion of it
Our vacation homes come with concierge service – so you can order in birthday baskets or other treats if you wish. We even partner with a caterer if you want to give everyone the night off!
#10. Your space is your own
In a vacation home, you really can kick back and relax in a way that is impossible in a hotel room. Spread out. Kick back. Enjoy.
Book your own Orlando family vacation!
If you’d love nothing more than to spend some quality time with your family while enjoying all that Orlando has to offer, please:
Browse our homes now.
Our new coffee stations have proved a big hit with guests. We’ve added them to many of our homes over the last six months and have been monitoring the results. This is what we’ve discovered.
The coffee stations have been used in all properties by almost all of our guests. Some use more than others, of course, but overall the feedback has been very positive.
What is a coffee station?
The coffee stations include everything a guest might need to make their morning beverage.
This includes:
- English breakfast tea
- A selection of herbal teas
- Filters (if used)
- Coffee (either Keurig capsules or ground coffee, depending on type of coffee maker in the property)
- Creamer
- Sugar
- Sweeteners
- Cookies
- Disposable coffee cups
Why have we added the new coffee stations?
We’re always looking for ways in which we can enhance the guest experience.
We’d much rather that our homeowners can compete on experience and quality stay than to compete on price. We don’t think it’s in anyone’s interest to get into a race to the bottom. Not ours, not our homeowners and not the guests’.
No other property managers in the area offer this service right now. Stocked coffee stations are therefore a great way to set our properties apart.
How they are going to make a cup of coffee in the morning is a surprisingly important factor in guest choice. Our top three enquiries are: pool; distance from Disney, type of coffee maker!
As an aside: It’s worth noting that guests prefer a Keurig coffee maker, so if you don’t have one of these in your property already, please get in touch with our team. We can purchase and install a Keurig machine in the home on your behalf if you wish.
What do guests love about the coffee stations?
Guest feedback tells us that they love the coffee station concept. It is particularly appreciated when a welcome basket isn’t included with the booking.
The convenience of being able to make a coffee or herbal tea on arrival is really welcomed, especially after a long journey.
Guests also love the disposable coffee cups. This surprised us at first, since all the homes have fully equipped kitchens. However, it seems that many guests like to make a coffee and take it to the park in a disposable cup. This way, they don’t have to carry an empty refillable coffee cup around the park all day.
Overall, we’ve had a great response from guests. Now, we’d like to hear your thoughts!
What do you think about the new coffee stations?
We’d love to hear from owners who have had a coffee station installed in your home to hear your thoughts about how successful the new coffee stations have been.
Have guests responded to you about them? Has the feedback been positive or negative?
Would you like to see the coffee stations continue? Do you think they add useful value to the guest experience?
How would you like to see this amenity develop in the future?
Share your thoughts
Please get in touch with our team to let us know your thoughts.
Email us: admin@whiterosevillas.com
Call in the UK: 0333 332 1411
Exceptional guest stays are created through unique and exciting experiences layered on top of getting all the essentials right.
One of the additional services many guests request is for outside catering services. We’re really delighted to recommend Spice House Catering for this type of guest request.
We are delighted to recommend Spice House
Why do we recommend Spice House? Because of the quality of the food and the exceptional service, of course.
We can testify to the great-tasting food and exceptional service because our team recently enjoyed Spice House Catering’s services for themselves. We hosted a staff event at one of the properties we manage. And, because we’re big believers in practicing what we preach, it was a no brainer to use Spice House to cater for the event.
About Spice House Catering
Born in Montego Bay Jamaica, Spice House chef Dameon grew up in a culture where foods are grown naturally and harvested nearby. Organic has always been a way of life, not a grocery store label. With an extensive background working in some of the finest luxury hotels and cruise ships for over 20 years, chef Dameon has developed a diverse culinary background.
He strives to bring that same level of attention to detail, culinary creativity and high-class service to every catering client. If our team’s reviews are anything to go by, he certainly succeeds!
Spice House cuisine
Spice House specialities include: Jamaican jerk chicken; escovitch snapper filet; rice and peas and pineapple upside-down cake.
The menu is diverse, with plenty of cuisines and influences evident in the catering menu. Choose from Italian favourites such as caprese salad and chocolate cannoli. Or opt for a Southern Menu featuring hickory smoke BBQ chicken, honey BBQ pork ribs, grilled salmon with a dill beurre blanc, sauteed collard greens and a red velvet cake for dessert.
There are traditional Mexican options from which to choose as well as all American favourites like cobb salad and key lime pie. Or you can opt to build your own buffet. This way, you can pick all your favourites from the wide range of delicious options.
We opted to build our own buffet and the team loved the results.
You can review the menu in full here: https://spicehousecatering.com/wp-content/uploads/2022/12/Spice-House-Catering-Menu.pdf
Would you like to book Spice House to cater for you or your guests?
If you or any of your guests would like to book catering or private chef services, please get in touch with our team.
We are always happy to help put itineraries and extra services packages together for you and your guests to make sure you get the most from your stay.
Call our team on: 407 605 5865.
We all know the importance of guest reviews in increasing the occupancy of our homes.
With this in mind, we’d like to encourage all owners to share ALL of your guest reviews with us. Good and bad!
Fostering a Culture of Improvement and Recognition
Guest reviews in shape the reputation and success of our vacation rentals.
Reviews provide valuable feedback that helps us enhance the guest experience and maintain high standards of service. However, to truly leverage the power of reviews for continuous improvement, we need the support of our property owners.
Why Sharing All Guest Reviews Matters
Comprehensive Feedback for Improvement:
By receiving all guest reviews, our team gains insights into areas where we excel and areas that require attention. Positive reviews highlight what guests love about the property and our service, while constructive criticism in less-than-perfect reviews helps us identify areas for improvement.
Training and Development Opportunities:
Sharing all reviews allows us to use them as teaching tools for training our team members. Whether it’s recognizing exemplary service or addressing areas of concern, every review contributes to the ongoing development of our staff.
Recognition and Motivation:
Our team works hard to deliver exceptional service, and positive reviews serve as a testament to their efforts. Recognizing and rewarding outstanding performance boosts morale and motivates team members to continue delivering top-notch service.
Incentivizing 5-Star Service:
Many vacation rental platforms prioritize properties with high ratings, making positive reviews crucial for maintaining visibility and attracting future guests. By sharing all reviews, owners contribute to our efforts to secure 5-star ratings and enhance the property’s reputation.
The Role of YourWelcome Digital Welcome Book
In addition to guest reviews, our YourWelcome digital welcome book includes a feature that allows guests to rank the home upon check-in. If a guest provides anything less than a 5-star rating, we take immediate action to address any concerns. Our goal is to ensure that every guest has a 5-star experience, and we proactively reach out to guests to resolve any issues.
How Owners Can Help
Share All Reviews:
We encourage owners to forward all guest reviews, both positive and critical, to our property management team. This ensures that we have a comprehensive understanding of the guest experience and can take appropriate action to address any issues.
Timely Submission:
Promptly forwarding guest reviews allows us to respond promptly to feedback, whether it requires immediate action or serves as a source of motivation for our team. Owners are encouraged to share reviews as soon as they are received.
Support and Collaboration:
By working together to collect and analyse guest feedback, owners and property managers can create a collaborative environment focused on continuous improvement and delivering exceptional guest experiences.
Assisting Our Team:
Your reviews help our dedicated cleaning and inspection teams understand guest expectations and improve the quality of their work.
We also encourage you to share positive reviews with your cleaners. While it’s common to address negative feedback, acknowledging their hard work and dedication when things go well is equally important.
Team Meetings and Training:
Our Housekeeping Manager, Jessica, works tirelessly to train and lead our cleaning teams. Your reviews provide essential insights that enable us to continually improve, especially in these demanding times.
Your feedback is instrumental in our monthly team meetings, where we recognize outstanding cleaners and develop training materials to continuously enhance our services. This is particularly important in the current challenging market.
Bonus Rewards:
In a gesture of our gratitude, White Rose Villas has instituted a bonus program. Housekeepers who are recipients of 5-star reviews will have the opportunity to receive special bonuses. We deeply respect the demanding nature of their work and believe in recognizing and rewarding our dedicated team.
Where to Send Reviews
Please forward guest reviews to admin@whiterosevillas.com. Your prompt sharing of these reviews will contribute to our collective effort to maintain and elevate our standards.
We acknowledge that not all owners may directly manage bookings, but we genuinely appreciate your feedback following your visits. Your input is invaluable in our quest to consistently meet and surpass expectations. Rest assured, we will continue to share guest reviews we receive with property owners.
Conclusion
At White Rose Villas, we believe that transparent communication and collaboration between owners and property managers are essential for achieving mutual success. By sharing all guest reviews, owners play a vital role in supporting our efforts to deliver outstanding service and maintain the property’s reputation. Together, we can create memorable experiences for guests and drive positive outcomes for our vacation rental business.
Thank you for your cooperation and ongoing partnership. We look forward to receiving your valuable guest reviews and working together to maintain our reputation for excellence.
Need more information?
Please get in touch. We’re always happy to help and answer your questions.
Find out more about how White Rose Villas is using YourWelcome, a digital welcome book service, to offer a five-star service to guests.
Most of you are already using YourWelcome.
If you aren’t, let me explain: YourWelcome is the leading digital guidebook platform offering a premium solution across entire guest journeys.
Getting important feedback at check-in
One of the most useful features from a property management point of view is the feature that allows guests to rank the home upon check-in.
If a guest provides anything less than a 5-star rating, we take immediate action to address any concerns. The digital notification we receive enables us to ensure that our guests are happy on arrival.
If the review highlights any issues, we can act fact to take remedial action.
Early reviews ensure fast action
Our goal is to ensure that every guest has a 5-star experience, and we proactively reach out to guests to resolve any issues.
Our fast response doesn’t only benefit the guest. It also helps you because it protects the ratings and reviews the guest is likely to give your home at checkout. If a customer complaint is handled well, it will earn you trust and a better overall review.
Guest management made easy
YourWelcome offers a number of brilliant features for you and your guests:
- Digital Guidebook
- Contactless check-in, guest surveys & video property guides
- Fully customisable guest check in
- Reduce guest queries with video or text property guides
- Chat directly to guests via the tablet
It also helps you collect guest reviews and will be an important part of our ratings and reviews analysis moving forward.
Why choose YourWelcome?
YourWelcome is more than a digital guide. It’s your secret weapon for creating unforgettable guest experiences while boosting your property’s revenue potential.
Here’s how:
- Seamless Guest Engagement: Provide guests with instant access to everything they need, from property details to local hotspots. Say goodbye to unnecessary enquiries with all-encompassing information at their fingertips.
- Tailored Recommendations: Make each stay unique by offering personalised recommendations based on local insights.
- Revolutionise Revenue: This is the exciting part: YourWelcome opens the door to additional revenue streams! Guests can effortlessly add extra services, covering the costs and even surpassing them. YourWelcome makes it easy for your guests to opt for a late check-out – enhancing their experience and contributing to your bottom line.
Why we’re introducing YourWelcome
Since the onset of COVID-19, guests have moved to preferring digital formats. This is great for homeowners because it saves you the cost and hassle of printing, updating and replacing physcial welcome books.
YourWelcome Digital Handbooks are insured and will be replaced free of charge in case of any mishap. This not only ensures cost-effectiveness but also provides peace of mind.
To bring YourWelcome to your vacation rental, we’re offering an exclusive annual subscription for $195 (normally $250). This investment covers ongoing support, updates, and the potential for remarkable increases in guest satisfaction and revenue.
During our trial period, we witnessed first hand how costs associated with the YourWelcome subscription were not just covered but exceeded by guests adding extra services.
The improved ease of management for you, the better experience for your guests, and the boost to revenue to your home all add up to a great solution which will positively impact on your property’s profitability.
Contact our team for more information
If you aren’t already using and benefiting from YourWelcome and you would like to give it a try, please get in touch and our team will be happy to assist.