Evolving Together

A Message to Our Valued Homeowners

“Elevating every home, every guest, and every partnership.”
White Rose Villas — Redefining Vacation Home Management in Central Florida

 

1. A Message from Management

Premium Linen Programme

• High-quality linens and towels standardised across homes
• Improved presentation and guest comfort
• Fully covered — no cost to owners

At White Rose Villas, we truly value our homeowners’ feedback — and we’ve listened! After reviewing comments and suggestions from many of you, we’re excited to announce an important upgrade:

We’ve replaced the YourWelcome tablets with a more modern, user-friendly, and cost-effective solution — the Breezeway Digital Welcome Book.

---

Why the Change?

While the tablets were helpful in the past, we heard that they could be time-consuming to maintain, occasionally confusing for guests, and costly. Our new Breezeway system delivers all the same essential information — and much more — in a simpler, digital format that guests can access anytime.

Key Benefits of the Breezeway Digital Welcome Book

• Instant Guest Access Anywhere – Guests can open the welcome book on their phone, tablet, or computer — no device setup needed.
• Always Up-to-Date – Our team can update details instantly, from Wi-Fi passwords to check-out instructions and local recommendations.
• Pre-Arrival Sharing for Owners – You can now enter your guest’s details directly into the system, and the Breezeway welcome book will be emailed automatically to your guests before arrival. This helps set clear expectations and enhances their experience right from the start. 
• Cleaner, Easier Experience – No tablets to charge, reset, or replace. Guests receive everything they need in a clear, modern format. 
• Eco-Friendly & Low Maintenance – A completely digital, sustainable solution that reduces waste and simplifies management.
• Personalized for Each Home – Each digital guide includes property-specific details, community info, and local tips, ensuring a warm and informed welcome.
• Streamlined Communication – Integrated with our property management system, allowing quicker responses and better service during every stay.

Lower Cost for Owners

This upgrade also comes with big savings.

The former YourWelcome tablets cost $200 per year, while the Breezeway Digital Welcome Book is just $45 per year — that’s a 75% reduction in cost while offering even greater functionality and convenience.

Moving Forward Together

We’re thrilled to roll out this improvement and appreciate your continued feedback. The Breezeway Digital Welcome Book will make guest communication smoother, your home management simpler, and your costs lower — a win for everyone.

If you’d like a walkthrough or have any questions about how to share your home’s digital welcome book with guests, please reach out — our team is here to help.

Owner Action

No action is required on your part at this time. However, if you’d like to add personal touches such as:

• A custom welcome message from your family
• Favorite local restaurant recommendations
• House quirks or tips for guests
• Special amenities or upgrade notes

We’d be happy to include those for you!  Please reach out to the team at Reservations@whiterosevillas.com

We’re delighted to announce that we have just signed up with Bellhopt, a grocery provisioning service we’ll be offering to our guests.

 

This is your opportunity to elevate your guests’ experience with the new grocery provisioning service.

 

 

Why Grocery Provisioning Matters

 

Guests are increasingly seeking seamless, home-away-from-home experiences.

 

By offering our guests pre-stocked groceries, we achieve several benefits:

• Save time and eliminate stress after a long journey
• Encourage longer stays and positive reviews
• Differentiate your property in a crowded Orlando market

 

 

What does Bellhopt offer?

 

We are confident that Bellhopt will offer a streamlined way to offer prestocked groceries and deliver a great service for our guests.

 

 

Bellhopt promises to:

• Stand out from other hosts by providing an extra level of service and convenience.
• Reduce the stress and hassle of coordinating grocery delivery on your own.
• Increase guest satisfaction and potentially receive better reviews by offering this added service.
• Give peace of mind; you know that your guests will have everything they need for their stay, right from the start.

 

How does Bellhopt work?

 

The process for Bellhopt is a little different to our traditional welcome pack service because guests have a say in what is included.

 

Here’s how it works:

1. Guests receive a custom link to build their grocery list.
2. Bellhopt sources fresh, high-quality items from local stores.
3. Groceries are delivered and organized before check-in time.

 

Every order is fully tracked, with digital receipts available for your records.

 

 

 

Benefits for Homeowners

 

We think this offers you, our vacation rental homeowners, some additional benefits too:

• Seamless integration with the tools we already use: Bellhopt works with our Streamline property management system
• Hassle-free promotion of the service: we’ll communicate with your guests to let them know the service is available to them.
• Better reviews: happy guests lead to glowing testimonials and repeat bookings.
• Hassle-free management: Bellhopt handles logistics, payments and guest communication.

 

What We Need from You

 

To activate grocery provisioning for your property:

• Opt in through your owner portal or email our team at reservations@whiterosevillas.com
• Update the reservation in Streamline with the guest’s email when a booking is confirmed.
• A Bellhopt email will be sent to the guest, allowing them to place their order directly through the Bellhopt website.
  From there, Bellhopt takes care of everything.

 

 

Next Steps

 

Ready to delight your guests and drive higher returns?

Please share your guest details with us for bookings you have already taken and we will reach out to offer the service.

 

Got questions?

Reach out to our team if you would like any further information or are ready to schedule some deliveries.

Call (USA): 407-605-5865

Email: reservations@whiterosevillas.com

 

And finally…

Thank you for trusting us to manage your Orlando vacation home. Together with Bellhopt, we’ll make every stay unforgettable – one basket at a time.

We’re thrilled to share some outstanding news with our homeowner family. Our Orlando-based vacation rental business has climbed into the Top 5 Airbnb hosts in the Lakeland & Winter Haven region!

 

With 24 meticulously managed homes in this area, we’ve amassed 519 guest reviews averaging a remarkable 4.79 stars. This milestone reflects not only the undeniable charm of your properties, but also recognition of the dedication of our entire team to deliver an exceptional guest experience for your guests.

 

Why this Achievement Matters

 

Every five-star review isn’t just a number – it’s a story of a family reunited, a couple celebrating an anniversary, or friends making lifelong memories in the Florida’s sunshine.

 

 

Here’s what this recognition means to us all:

• Validation of Excellence: 519 reviews at 4.79 stars prove our consistent quality and service.
• Competitive Edge: Ranking in the top 5 boosts our visibility on Airbnb, attracting more bookings across Central Florida.
• Shared Success: Each homeowner’s pride, combined with our operational expertise, drives this achievement.

 

Your property’s unique features – whether that’s the private pool, games room or cozy reading nook – are part of what is earning these fantastic guest accolades.

 

Voices of Our Guests

 

You might have noticed that lately we’ve been sharing more of our favorite guest reviews on Facebook. And the reactions have been overwhelmingly positive.

 

Sharing these reviews on social media accomplishes two key goals:

• It keeps our online community engaged and informed about the guest experience.
• It showcases your property’s strengths to potential travellers, translating into more bookings and higher occupancy rates.

 

 

Consistent Updates on Our Website

 

In addition to Facebook, every glowing review gets featured on the corresponding property page of our website. Why? Because prospective guests often browse multiple listings before deciding – and real guest testimonials build instant trust.

 

The Power of Teamwork

 

Hitting the top 5 is no easy feat. It’s the culmination of a well-orchestrated partnership among all of you with all of the White Rose Villas team.

 

That includes:

• You, our homeowners who invest in high-quality furnishings, décor and timely upgrades.
• Our cleaning and maintenance crew who ensure that each property meets exacting standards.
• The guest services team, providing rapid, friendly responses to inquiries and special requests.
• The reservations department who optimize listings, craft social media posts and regularly update the listings on AirBnB.

 

When everyone pitches in – from routine inspections to surprise welcome baskets – the guest journey becomes seamless, leading to memorable stays and rave reviews!

 

 

 

How You Can Contribute

 

We want to build on this momentum and rank among the top hosts in every area in and around Orlando where we operate.

 

Here’s how you can help:

1. Keep Your Property Fresh

• Update linens seasonally.
• Invest in a few statement décor pieces or local art.
• Inspect for wear and tear monthly, and schedule small repairs immediately.

2. Engage with Our Social Channels

• Follow and share our Facebook posts featuring your property’s reviews.
• Encourage friends and family to like our page and leave their own feedback.
• Did you know we’ve also recently launched a YouTube channel – so please follow us on there – and encourage your friends and family to too!

3. Share Your Insights

• If you’ve discovered a local vendor for welcome gifts or a reliable maintenance partner, let us know.
• Have ideas to streamline check-in/check-out? We’re all ears.

4. Amplify Guest Feedback

• Forward outstanding guest emails so we can turn them into public testimonials.
• Post your property’s best review as a story on Instagram or Facebook, tagging our page.

 

 

We’re always grateful for your engagement. Your active participation accelerates guest engagement, boosts our online reputation, and drives bookings.

 

A Heartfelt Thanks to Our Homeowners & Guests

 

To every owner who trusts us with your property, thank you. Your commitment to excellence – from thoughtful guest amenities to timely maintenance – forms the backbone of this victory. When we celebrate 519 reviews and a 4.79 average rating, we’re celebrating your vision and dedication.

 

Let’s raise a virtual toast to teamwork, continuous improvement and the many milestones yet to come. Keep an eye on our Facebook feed for fresh reviews and dive into your property’s page on our website to see your success story in action.

 

We look forward to soon be sharing more five-star memories and more delighted guest reviews as well as climbing ever higher on Airbnb’s host rankings together.

 

Thank you.

 

 

Got feedback?

 

Please reach out to the White Rose Villas team. You can reach us at: admin@whiterosevillas.com

 10 reasons why you should celebrate May the 4th in Orlando, Florida, at Disney’s theme parks next year

 

A long time ago in a galaxy far, far away, a phrase was born that would unite fans across generations: May the Fourth be with you!

 

Book this home

 

What started as a clever play on words has evolved into an annual holiday dedicated to celebrating all things Star Wars. And if you’re looking for the ultimate way to mark this special day next year, there’s no better place to do it than in Orlando, Florida, at Disney’s theme parks.

 

Orlando is home to Disney’s Hollywood Studios, where Star Wars: Galaxy’s Edge transports guests directly into the world of Jedi, Sith, and smugglers. You’re not simply visiting a theme park – you’ll be stepping into your own fully immersive Star Wars adventure.

 

That’s why today is the perfect time to plan your 2026 May the Fourth trip to Orlando!

 

#1. Exclusive May the 4th celebrations and merch

Disney goes all out in its Star Wars themed area Galaxy’s Edge for May the 4th, often featuring special events, exclusive merchandise, themed food and drinks and unique character appearances. Imagine sipping on a blue milk while mingling with stormtroopers or hunting down rare collectibles that are only available on this galactic holiday.

 

#2. Make it a long weekend

In 2026, May 4th is a Monday, with May 5th – the day for the Revenge of the Fifth – falling on a Tuesday. This gives you the perfect excuse to turn your May the 4th trip into a super-galactic long weekend!

Book one of our homes for five days. Arrive Saturday, settle in, then spend Sunday chilling by the pool. Head to the parks for two days enjoying the Star Wars themed festivities. Then enjoy another pool day before you head back for a two-day week! Enjoy it you will!

 

Book this home

 

#3. Special evening activities on select dates

Disney puts on a show for May the 4th. The parks host special events with character appearances and evening activities – such as light sabre classes. Make sure you visit on a special date (May 4th included, of course) so you can linger and enjoy the show.

 

#4. Build your own light sabre

What would-be Jedi wouldn’t want to build their own light sabre? Guests can book special workshops at Disney Hollywood Studios in Disney World to create their very own customized light sabre. For a mere $250 (2025 prices) you can book into a special session at Savi’s Workshop in Galaxy’s Edge where you can create the lightsabre you’ve wielded in your imagination!

 

Book this home

 

#5. Ride the fastest ship in the galaxy

Ride in the cockpit of the Millennium Falcon on a daring Smugglers Run. This thrill ride is great for kids and adults alike. Whether you’re a pilot, engineer or gunner, the Millennium Falcon will blast off, pushing you and your crew back into your seats when you jump into hyperspace.

 

#6. Combine forces with the resistance

Star Wars: Rise of the Resistance is a massive attraction with multiple ride systems. Hidden in the forest outside Black Spire Outpost, the Rise of the Resistance is another kid-friendly thrill ride. Your mission has unexpected twists and turns – especially when your transport is captured by an imposing First Order Star Destroyer filled with legions of stormtroopers!

 

Book this home

 

#7. Create your own sidekick

Take your choice of the BB-series unit or R-series unit and receive a basket and blueprint for parts, then you can begin your droid-building experience at Black Spire Outpost’s industrial depot.

 

Book this home

 

#8. Try to stay out of trouble at the Cantina

For those who have long dreamed of visiting one of the galaxy’s most infamous watering holes, Oga’s Cantina brings that dream to life. To sup on a Jedi Mind Trick cocktail, Bad Motivator IPA or Toniray wine, it’s highly recommended that you book in advance, which you can do through the Disney app after purchasing your theme park tickets.

 

#9. Once you’ve saved the galaxy, head back to the pool for a dip

It’s a great atmosphere and super fun, but there is nothing like being able to return to the comfort of your own vacation home after a busy day at Orlando’s theme park.

Book this home

Choose one of our homes with private pools and you can rest those tired limbs and recover from your intergalactic adventures in the best way possible.

 

#10. Go back for more…

In recent years, a new May celebration has grown in popularity. May 5th is the day for Revenge of the Fifth – when the dark side gets to celebrate its own villainous antiheroes… Or perhaps it’s yet another great excuse to enjoy all the fun of Galaxy’s Edge and Disney Hollywood Studios for an extra day!

 

Ready to book?

If you fancy enjoying the May the 4th celebrations in Orlando in 2026, browse our vacation homes now.

Close to Disney, with more room than a hotel room and all the freedom of your own private pool, our vacation homes are the perfect way to enjoy all the fun of May the 4th with a little extra luxury thrown in!

 

 

 

 

 

 

We’re excited to have transitioned from Ciirus PMS to Streamline PMS. We believe this powerful platform will enhance your experience as a White Rose Villas owner.

 

One of the biggest changes you’ll notice is how owner statements are structured. We understand that adjusting to a new system takes time, so this blog is intended as a guide that will help you to navigate the key differences and new features.

 

Key differences between Streamline & Ciirus statements

 

1. Enhanced statement layout and organization

A major improvement in Streamline is how statements are structured.

• Ciirus Statements were very basic, similar to a bank statement, listing transactions without a clear breakdown of income, expenses, or financial details. There was no summary, making it difficult to get a quick financial overview.
• Streamline Statements provide a detailed, itemized breakdown of all income, expenses, and deductions, offering much greater transparency and clarity.

 

2. Monthly statement generation

Both Ciirus and Streamline generate statements on a monthly basis rather than in real time. Your finalized statement will be available by the 15th of each month, reflecting all income, expenses, and payouts.

• Ciirus: Monthly statements with a simple transaction list.
• Streamline: Monthly statements with structured sections, making it easier to track financials.

 

3. Cleaning charges have changed

With the move to Streamline, you will no longer see cleaning charges for WRV guest bookings on your statement. You’ll see only cleaning charges for:

• Owner stays
• Owner guest stays
  will now appear as an expense.

This means greater clarity in tracking your own charges versus those covered by White Rose Villas for guest bookings.

 

Let’s take a look at the different sections of the Streamline statements so you know what to expect.

 

Understanding the Streamline statement sections

 

1. Account summary

This section provides an overview of your income and expenses, giving you a high-level breakdown of your monthly financials.

•  “Balance Due” – This is the amount being paid to the owner.
•  “Total Balance Owed” – This is the amount the owner owes to White Rose Villas.

• Scroll down to the bottom of “Your Account Summary” on your statement.
• The “Balance Due” reflects your owner payout.
• The “Total Balance Owed” indicates any charges or fees due to White Rose Villas

 

2. Reservations

This section offers more transparency into who stayed at your property. Unlike Ciirus, which only showed amounts, this section in Streamline includes:

• The number of nights booked
• Guest reservation details
• The commission charged, ensuring full transparency

 

3. Owner payments / Additional owner income

This section lists any payments made by the owner and additional income from extras such as:

• Pool heat charges
• Other additional services requested by guests
• Payments you’ve made toward expenses

Descriptions in this section provide clarity on each transaction.

 

4. Owner charges and expenses

This section breaks down all property-related expenses, such as:

• Maintenance or call-out fees

• Monthly service fees
• Utility payments (utility statements can be viewed in attachments)
• Housekeeping or repairs
• Cleaning fees (only for owner stays and owner guest stays)

Each charge is clearly itemized, making it easy to track property costs.  Figures in brackets are charges to the owner.

 

5. Payments to owner

This section shows any payments sent to you, providing clarity on:

• How much was disbursed
• When the payment was made
• The total amount you received

 

6. Owner held

This section reflects funds that are being held on your account for future disbursement. These transactions have not yet been charged but will be processed at a later date.

 

7. Monthly fee: software and support service fee

 

Where to find your statements in Streamline

You can access your statements in both the Streamline app and the desktop portal:

1. Log into your Owner Portal.
2. Navigate to Dashboard > Reports > Month-End Statements.
3. Select the month you want to review.
4. Download or print for your records if needed.

 

In addition to being available in the portal, statements have also been emailed as an attachment. If you haven’t received yours, please check your junk/spam folder or log in to the Owner Portal to access it.

 

Key takeaways

 

✅ More detailed, transparent statements than Ciirus
✅ Monthly statements are emailed and available in the Owner Portal
✅ Clear breakdown of reservations, expenses, and payments
✅ Easier tracking of owner income, additional fees, and disbursements
✅ Funds held for later disbursement are clearly labeled in “Owner Held”

 

 

Frequently asked questions

1. When are statements available?

Statements are generated monthly and are available in the Owner Portal by the 15th of the following month. They are also emailed to you as an attachment.

 

2. Why don’t I see a payment under “Payments to Owner”?

If you don’t see a payment listed in this section, it could mean:

• The payment is still being processed.
• There were no payouts for that month.
• Funds have been placed under “Owner Held” for later disbursement.

 

3. What is “Owner Held” and when will I receive these funds?

“Owner Held” represents funds that are being held on your account and will be disbursed at a later date. If you have questions about specific amounts in this section, please reach out to our team.

 

4. Can I get a real-time statement during the month?

No, statements are only available once the month is closed and processed. However, you can still review upcoming bookings and expected income in the Owner Portal.

 

5. What if I notice an error or discrepancy in my statement?

If you spot something that doesn’t seem right, please reach out to us as soon as possible, and we’ll review it for you.  The best contact is Amanda@whiterosevillas.com
Owners have 5 days to review the monthly statement.

 

Need help? We’re here for you!

We know that switching systems can take some getting used to, and we’re here to support you.

If you have any questions about your statement or need assistance navigating the Owner Portal, please don’t hesitate to reach out!

Contact: Amanda@whiterosevillas.com or admin@whiterosevillas.com

 

Thank you for your patience and support as we transition to Streamline PMS. We’re confident this system will provide a more transparent and efficient experience for you as an owner.

 

Stay tuned for more updates and helpful guides!

Did you know we have a Wayfair Pro Account? That means huge discounts on high-quality furniture and home essentials – just for you, our vacation homeowners.

 

These exclusive discounts mean our owners can furnish or update their properties at a fraction of the cost.

 

Maximizing savings with our Wayfair Pro account

At White Rose Villas, we’re always looking for ways to add value for our property owners. One of the ways we do this is by leveraging our Wayfair Pro account, which grants us exclusive access to additional discounts on high-quality furniture and home essentials.

Through our Pro account manager, we receive extra savings on most Wayfair items.

And although not all products are eligible for the discount, approximately 90% of products on the Wayfair website qualify for a discount.

 

By the numbers…

 

✅ 90% of items qualify for discounts
✅ We saved $2,998.10 on our last order! 💰
✅ We place monthly bulk orders so you can save BIG!

The savings can be substantial. For example, on our last order placed on February 14th, we saved $2,998.10.

 

How we can work together

 Want to upgrade your vacation home while saving money?

Let’s work together to keep your property stylish, comfortable, and guest-ready – without breaking the bank!

 

We understand that maintaining and upgrading a vacation home can be a big investment. That’s why we’re committed to placing bulk orders every month, making it easier for owners to take advantage of our discounts.

Whether it’s furniture, décor, or home essentials, we’re happy to coordinate purchases to maximize savings for everyone.

Lower costs: Access to significant savings on furniture and home items.

Convenience: We handle the ordering process, ensuring seamless delivery.

Upgraded properties: Keep your vacation rental looking fresh and inviting, enhancing guest experience and boosting booking potential.

Happier guests: We believe in working together as a team to create beautiful, well-furnished homes for guests to enjoy.

 

Contact us for your next order

If you’re considering upgrades or new furnishings, let’s chat to explore how we can help.

We’d love to include your items in our next monthly order to ensure you get the best possible deal.

You can browse www.WhiteRoseVillas.com to explore our other fabulous vacation homes.

Or simply get in touch with us to explore your options and start saving today!

Email our team at: propertycare@whiterosevillas.com

 

Upcoming order deadline

The next order will be placed on March 14th.

Please submit your orders to us by March 12th to ensure they are included.

February is the month of love and we’re asking you to share your thoughts on what gets your heart pounding this Valentine’s Day!

And with just two days to go… you still have time to enter! Post and share your entries now!

 

How to enter our Facebook competition

 

We want to invite you to share the love… so we’ve launched a Valentine’s Day Contest. We’ve already had some wonderful entries, but we’re hopeful to hear more and get more of you involved before the big day!

All you need to do is share your Love Notes to… Anything you love!

Write a funny, witty, sweet, or romantic Valentine’s message dedicated to ANYONE or ANYTHING you love and post it to our Facebook page!

 

Who can you dedicate it to?

• Your spouse, partner, crush, or even an imaginary boyfriend/girlfriend
• Your best friend, sibling, parents, or grandparents
• Your beloved pet (because they deserve all the love!)
• Your car, bike, morning coffee, or even PIZZA!
• That one thing you can’t live without (Netflix, WiFi, comfy socks… we won’t judge!)

 

There’s a romantic hamper on the line for our winner!

 

How the competition works

 

We had such a great response to our Advent competition and we’d love for you to get involved in this competition too.

The entry with the MOST VOTES (likes, reactions, shares) wins!

So, get your friends and family involved—share your post and ask them to like it! Voting ends at midday GMT (UK time) on February 14, 2025.

The Prize? A romantic hamper for you to share with your loved one! the winner will be announced on February 14, 2025.

The more activity we get on our Facebook page, the more bookings we get, so as well as entering yourself, please get sharing the competition with all your friends and family and ask them to enter too!

 

Get posting and good luck!

We’re thrilled to announce that the new Owner Portal in Streamline has officially launched – and it’s already proving to be a game-changer for owners!

 

After months of planning, development and lots of rigorous testing, the rollout has gone incredibly smoothly. We’ like to thank you all for your feedback, engagement and support.

 

We’ve also been publishing some user guides. For more information about them, please keep reading!

 

Here’s a closer look at what makes this milestone so exciting and how you can get the most out of your new portal.

 

Phase 1: Getting owners onboard and embedding housekeeping

 

As part of the initial rollout, we’re focusing on Phase 1, which is all about getting owners onboard and familiar with the portal’s core features.

This phase is crucial for ensuring a smooth transition and empowering owners to effectively use the dashboard.

 

Key goals for phase 1:

• Onboarding owners: Ensuring all owners have successfully logged into the portal and set up their accounts.
• Embedding housekeeping: Streamlining housekeeping requests and communication through the portal.
• Dashboard familiarity: Helping owners get comfortable with navigating the dashboard and accessing key features.

 

We’re excited to report that many owners are already engaging with the platform, and we’re here to support those who are still getting started.

 

If you need extra help, please book time with Lisa to go over the dashboard. You should have a calendar link in your latest newsletter from us – so please book time directly into her calendar if you can.

 

You can also find a wealth of resources under the Owner Portal User Guide menu tab on our blog. Go to Homeowner Resources and, on the drop down menu, click Owner Portal User Guide.

 

We’ll shortly be progressing to phase 2 of the Owner Portal rollout.

 

Phase 2: Statements and guest reviews

 

Following the successful completion of Phase 1, we’ll be rolling out Phase 2, which introduces two exciting new features.

 

First Statement: The first owner statements, covering January, will be available on 15th February. These statements will provide a detailed breakdown of revenue and expenses for your property. You’ll be able to access them through the “Reports” tab in the portal.

 

Guest reviews: We’ll also be enabling the review section, allowing you to view guest feedback directly within the portal. This feature will give you valuable insights into guest experiences and help you better understand how your property is performing.

 

We’ll keep you updated as these features go live and provide any additional training or resources needed to get started with them

 

Extra information online

 

As we’ve mentioned, you can find additional information to aid with the transition under the Owner Portal User Guide tab on our blog.

 

Simply go to Homeowner Resources and, on the drop-down menu, click Owner Portal User Guide.

 

Topics include:

• How do I view and manage reservations? Read the answer here.
• How do I use the calendar view in the Owner Portal? Read the answer here.
• How do I access owner statements in the Owner Portal? Read the answer here.
• What are the different reservation types? And how should I use them? Read the answer here.
• Can I stay informed about the latest White Rose Villas news through the Owner Portal? Read the answer here.

 

Further training guide

 

We will continue to provide additional training guides and tips. The next guide will be published once the first statement is available in the new system.

 

Please note: the first statement on the new system will be the January 2025 statement. It will be available on February 15, 2025, in the Owner Portal.

 

Our guide will help to ensure you can navigate and fully understand the statement, so keep an eye on your inbox for this update!

 

In the meantime, if you have any questions, please email us at: admin@whiterosevillas.com

A good night’s sleep is fundamental to any great vacation – and your guests’ happiness. That’s why good-quality, freshly laundered linens that are in good condition are a staple for any vacation home.

 

Your responsibility as vacation homeowner

 

Each home requires at least two sets of linens for each bedroom, as well as towels, washcloths and pool towels (if appropriate). We’re soon going to be running an inventory on all of the homes we manage to let each of our homeowners know how suitably equipped your home is.

To help you ensure an excellent guest experience, we also offer a linen service which includes the supply of good-value, good-quality household linens, including some bundle discounts for those vacation homeowners looking to stock or resupply their home.

Of course, you are welcome to supply your own linens. If you sent replacement linens to us by post, we can restock your home for you.

 

Taking an inventory for you

 

Jessica, our Housekeeping Manager, will be reaching out to review your current linen stock and to discuss any updates or replacements that may be needed.

 

 

This proactive approach ensures your property is always equipped with quality linens that enhance guest satisfaction and reflect our high standards. Vacation homes should always have a complete set of linens for each bed and a spare set stored in the closet for convenience. This ensures your property is always prepared for guest turnover and emergencies.

We also understand that some owners prefer to provide their own linens. Jessica will check your supplies and report back if any additional items are needed to maintain quality and consistency.

 

Our homeowner linen supply service

We are pleased to share our updated linen service pricing with you. This service ensures that your property is equipped with high-quality linens, offering a seamless and professional experience for both you and your guests.

 

Individual linen pricing

 

King bedding

• Flat king sheet: $13.86 each
• Fitted king sheet: $13.85 each
• King pillow: $12.11 each
• King pillowcase: $2.77 each
• King pillow protector: $2.95 each
• Waterproof king mattress pad: $28.70 each
• King quilt comforter: $48.92 each

 

Queen bedding

• Flat queen sheet: $12.86 each
• Fitted queen sheet: $12.59 each
• Standard pillow: $9.45 each
• Standard pillowcase: $2.58 each
• Standard pillow protector: $2.89 each
• Waterproof queen mattress pad: $24.20 each
• Queen quilt comforter: $36.08 each

 

Single bedding

• Flat twin sheet: $10.71 each
• Fitted twin sheet: $10.30 each
• Standard pillow: $9.45 each
• Standard pillowcase: $2.58 each
• Standard pillow protector: $2.89 each
• Waterproof twin mattress pad: $22.86 each
• Twin quilt comforter: $39.43 each

 

Bathroom supplies

• Bath towel: $9.26 each
• Hand towel: $4.60 each
• Washcloth: $2.60 each
• Pool towel: $8.66 each
• Bathmat: $6.65 each

 

In addition, we offer custom packages to help you supply properties with specific needs. Please contact us to learn more.

 

Bundle options

 

Bundles without comforter

1. King set (without comforter): (5% discount applied) $31.59

• Includes: 1 flat king sheet, 1 fitted king sheet and 2 king pillowcases.

2. Queen set (without comforter): (5% discount applied) $29.08

• Includes: 1 flat queen sheet, 1 fitted queen sheet and 2 standard pillowcases.

3. Twin Set (without comforter): (5% discount applied) $24.86

• Includes: 1 flat twin sheet, 1 fitted twin sheet and 2 standard pillowcases.

4. Basic bathroom set: (5% discount applied) $37.59

• Includes: 2 bath towels, 2 hand towels, 2 washcloths and 1 bathmat.

5. Luxury bathroom set: (5% discount applied) $68.87

• Includes: 4 bath towels, 4 hand towels, 4 washcloths and 1 bathmat.

6. Pool towel set: (5% discount applied) $32.91

• Includes: 4 pool towels.

 

Bundles with comforter

7. King set (with comforter): (5% discount applied) $78.06

• Includes: 1 flat king sheet, 1 fitted king sheet, 2 king pillowcases and 1 king quilt comforter.

8. Queen set (with comforter): (5% discount applied) $63.36

• Includes: 1 flat queen sheet, 1 fitted queen sheet, 2 standard pillowcases and 1 queen quilt comforter.

9. Twin set (with comforter):  (5% discount applied) $62.32

• Includes: 1 flat twin sheet, 1 fitted twin sheet, 2 standard pillowcases, and 1 twin quilt comforter.

 

These bundles are designed to provide everything your property needs at competitive prices.

 

Get in touch

 

If you have any questions or concerns about the upcoming linen audit, or would like more information about our linen supply services, please don’t hesitate to reach out to us at propertycare@whiterosevillas.com.