At White Rose Villas, we truly value our homeowners’ feedback — and we’ve listened! After reviewing comments and suggestions from many of you, we’re excited to announce an important upgrade:

We’ve replaced the YourWelcome tablets with a more modern, user-friendly, and cost-effective solution — the Breezeway Digital Welcome Book.

Why the Change?

While the tablets were helpful in the past, we heard that they could be time-consuming to maintain, occasionally confusing for guests, and costly. Our new Breezeway system delivers all the same essential information — and much more — in a simpler, digital format that guests can access anytime.

Key Benefits of the Breezeway Digital Welcome Book

• Instant Guest Access Anywhere – Guests can open the welcome book on their phone, tablet, or computer — no device setup needed.
• Always Up-to-Date – Our team can update details instantly, from Wi-Fi passwords to check-out instructions and local recommendations.
• Pre-Arrival Sharing for Owners – You can now enter your guest’s details directly into the system, and the Breezeway welcome book will be emailed automatically to your guests before arrival. This helps set clear expectations and enhances their experience right from the start. 
• Cleaner, Easier Experience – No tablets to charge, reset, or replace. Guests receive everything they need in a clear, modern format. 
• Eco-Friendly & Low Maintenance – A completely digital, sustainable solution that reduces waste and simplifies management.
• Personalized for Each Home – Each digital guide includes property-specific details, community info, and local tips, ensuring a warm and informed welcome.
• Streamlined Communication – Integrated with our property management system, allowing quicker responses and better service during every stay.

Lower Cost for Owners

This upgrade also comes with big savings.

The former YourWelcome tablets cost $200 per year, while the Breezeway Digital Welcome Book is just $45 per year — that’s a 75% reduction in cost while offering even greater functionality and convenience.

Moving Forward Together

We’re thrilled to roll out this improvement and appreciate your continued feedback. The Breezeway Digital Welcome Book will make guest communication smoother, your home management simpler, and your costs lower — a win for everyone.

If you’d like a walkthrough or have any questions about how to share your home’s digital welcome book with guests, please reach out — our team is here to help.

Owner Action

No action is required on your part at this time. However, if you’d like to add personal touches such as:

• A custom welcome message from your family
• Favorite local restaurant recommendations
• House quirks or tips for guests
• Special amenities or upgrade notes

We’d be happy to include those for you!  Please reach out to the team at Reservations@whiterosevillas.com

Our new coffee stations have proved a big hit with guests. We’ve added them to many of our homes over the last six months and have been monitoring the results. This is what we’ve discovered.

The coffee stations have been used in all properties by almost all of our guests. Some use more than others, of course, but overall the feedback has been very positive.

What is a coffee station?

The coffee stations include everything a guest might need to make their morning beverage.

This includes:

• English breakfast tea
• A selection of herbal teas
• Filters (if used)
• Coffee (either Keurig capsules or ground coffee, depending on type of coffee maker in the property)
• Creamer
• Sugar
• Sweeteners
• Cookies
• Disposable coffee cups

Why have we added the new coffee stations?

We’re always looking for ways in which we can enhance the guest experience.

We’d much rather that our homeowners can compete on experience and quality stay than to compete on price. We don’t think it’s in anyone’s interest to get into a race to the bottom. Not ours, not our homeowners and not the guests’.

No other property managers in the area offer this service right now. Stocked coffee stations are therefore a great way to set our properties apart.

How they are going to make a cup of coffee in the morning is a surprisingly important factor in guest choice. Our top three enquiries are: pool; distance from Disney, type of coffee maker!

As an aside: It’s worth noting that guests prefer a Keurig coffee maker, so if you don’t have one of these in your property already, please get in touch with our team. We can purchase and install a Keurig machine in the home on your behalf if you wish.

What do guests love about the coffee stations?

Guest feedback tells us that they love the coffee station concept. It is particularly appreciated when a welcome basket isn’t included with the booking.

The convenience of being able to make a coffee or herbal tea on arrival is really welcomed, especially after a long journey.

Guests also love the disposable coffee cups. This surprised us at first, since all the homes have fully equipped kitchens. However, it seems that many guests like to make a coffee and take it to the park in a disposable cup. This way, they don’t have to carry an empty refillable coffee cup around the park all day.

Overall, we’ve had a great response from guests. Now, we’d like to hear your thoughts!

What do you think about the new coffee stations?

We’d love to hear from owners who have had a coffee station installed in your home to hear your thoughts about how successful the new coffee stations have been.

Have guests responded to you about them? Has the feedback been positive or negative?

Would you like to see the coffee stations continue? Do you think they add useful value to the guest experience?

How would you like to see this amenity develop in the future?

Share your thoughts

Please get in touch with our team to let us know your thoughts.

Email us: admin@whiterosevillas.com

Call in the UK: 0333 332 1411