The new Owner Portal in Streamline has officially launched. Here’s a closer look at how you can make the most of your new portal.
-
Can I stay informed about the latest White Rose Villas news through the Owner Portal?
We’re always striving to keep you updated with the latest news, announcements and service changes relating to our operations and your property. To make this easier, we’ve implemented a notification system in the Owner Portal. Discover how to read and dismiss notifications here.
-
How do I view and manage reservations and arrival dates?
We want to make sure you’re fully equipped with all the tools and information needed to manage your property with ease. This starts with effectively and easily managing your reservations. Read our quick guide about how to view and manage reservation arrival dates.
-
What are the different reservation types? And how do I use the codes?
When entering reservations in the system, it’s important to select the correct reservation type and provide all the required information to ensure accuracy in reporting and optimize the management of your home and bookings. Read our quick guide to reservation types.
-
How do I use the calendar view to manage my reservations?
The Calendar View feature in your Owners' Portal provides you with a visual overview of your property’s bookings, blocked dates, and availability. Follow these steps to make the most of the calendar view feature.
-
How do I view my owner statement? And can I still access owner statements from the old system?
Your owner statement is an essential part of staying on top of the management of your vacation home. You cann view your statements in the portal. For additional support, our team is on hand to answer all your questions. Discover how to access your owner statements.
-
What do the different sections of my owner statement mean?
To get the most from your owner statement, please review this guide. We'll explain what the different sections mean so you can get the most of the information we provide. Our tips for understanding your owner statements.
-
Can I add welcome packs to guest bookings in the owners' portal? How?
Through our partner, we offer a wide range of welcome packs for your guests. It is possible to add any of these packs to your bookings. Read our guide here.
-
I have more questions about the Owner Portal. How do I find the answers?
If you have questions about your owners' portal, please reach out to our team. We are always happy to assist. Email: admin@whiterosevillas.com
